State Farm® Insurance Agent Dean Bowen

"Ben was so much help and very friendly! Definitely made a good choice choosing State Farm."

"Favela does a great job at work she is very friendly and always has a smile on her face ☺️"

"Excellent experiencing getting set up. Impressed with the service and friendliness of the people. Recommend to anyone. Give them a call."

"These guys were awesome! We were looking around for our own policy and I had initially just submitted information to get a quote, and I got a call short after from Ben. He was able to get my cost lower but with amazing coverage! They have answered every question I’ve had with the process. Highly recommend State Farm!!"

"Super lindo todo me encanto, Daniela fue muy clara y me ayudo a tener algo Justo para lo que ocupaba. Me impresionó todo lo bien que sabe por que eso me ayudo a obtener lo que necesito. She is amazing best agent aver, she help me A lot on the process to get what I need."

"Excelente atención y servicio! Muy agradecida por su ayuda y profesionalismo. Siempre la recomiendo."

"Since I decided to make sure with State Farm it has been the best decision I have made, I recently had a car accident and Daniela helped me with everything I needed, very attentive and helpful, eager to help. You're the best!!!! 🥹🫡"

"Just had a quote done by Ben yesterday and got full coverage on my auto. Great customer service and very friendly. I appreciate that he assisted me well and answered all of my questions and concerns. I would recommend service to a friend or family member :)"

"Highly recommended very professional and knowledgeable, saved me a lot of money on my auto and home insurance 👍👍👍👍👌"

"Jessica Ramirez is always so responsive and helpful. She has helped with a wide range of insurance needs, and it’s always been a seamless, positive experience."

"I had the greatest experience here at Dean W Bowen State Farm Favela helped me get auto insurance for all 3 of my cars it was the easiest and fastest experience thank you"

"Ben was very good in explaining everything and very straight forward. Saved a lot of money compared to my previous insurance!"

"I have known Dean for many years, he is always ready to listen to any questions that I may have and a great friend! His staff is also easy to work with and very efficient when I contact them !!"

"Great experience with Ben! Thank you"

"Ben is great!"

"We love this office! Ben is great ! He is quick to respond provides great customer service! I recommend this office to everyone I know!"

"Very helpful, kind, and patient. Followed through with Car insurance and renters insurance quote and got me insured the same day. Their willingness to explain all the details usually left out by other insurance companies was a breath of fresh air. Thank you for helping me get a better rate and so quickly."

"I have had my policies with Dean and his team for multiple years now. By far the most professional and respectful set of individuals I have had the pleasure to be in business with. Every team member is eager to help and very knowledgeable and if for some reason they don't have the answer right away they will find it and get back in touch and I appreciate that so much more than receiving a general answer for a question I might have. I cannot recommend this office enough for any person looking for insurance ."

"Dean Bowen has been my car insurance agent for 6 years. And when car insurance rates go up nationally I'm still getting a great deal. I just found out my premium was lowered."

"Worked with Ben. Gave me a quote which was reasonable. I cancelled my home and auto insurance with my prior company and switched over to them. He called me about a week after I had cancelled my home and auto insurance with my prior company saying I would have to get a roof inspection in order to continue coverage. Considering I had already switched over to their company, I was pretty upset about this. I realize (now) that this can happen, but it would have been professional for him to consider and inform me of this possibility while giving the quote (I'm not saying it is required, but you are the professional). Ben doesn't know how to handle an upset customer. He kept talking over me every time I tried to vent my frustration. Eventually, I escalated to Dean who was more or less the same. I received quotes from two other insurance companies and decided to go with another company. Ironically, during both quotes, they DID advise me that a roof inspection might be necessary (this was unsolicited, I did not proactively ask them if it might be necessary). That, in my opinion, is a professional informing a customer who is unfamiliar with this business. Dean then issued a refund of a little over $300. About four weeks later, I got a notice in the mail saying I owed them $126 for the time I did have coverage. Why not just take this out of the initial refund rather than bother me with it four weeks later? In the end, do inspections sometimes happen after you have already cancelled your prior insurance and switch to another company? Sure. I suppose I know that now. Ben, as the professional, could have done a much better job informing a prospective customer of something like this. However, my real problem is how both of them acted at an upset customer. Raising your voice, talking faster, and not letting me speak is not the way to handle upset people. I was pretty calm up to a point. But when Ben kept talking over me, raising his voice and speaking faster, that is what really, really upset me. I can't think of a worse experience I've had at any business in the last few years.

*Edit 1/24/26. I am responding to Dean's response. The interaction you're describing wasn't our interaction. It sounds as though it may have been a different customer that had a negative experience with you. I worked with you last month. I did not receive a letter from your underwriter saying to "address his roof that was in a condition that an imminent loss would likely result", as you have stated. As stated above, I received a call from Ben. My roof passed inspection with no issues with my current insurer. Please don't make assumptions, which you have done here in spades. My original statement is how my experience unfolded."

"I had an absolutely amazing experience switching my home and auto insurance to State Farm. Deans team is amazing! I was referred by a friend who said, “Call Ben, he’s awesome,” and that was 100% accurate! Ben was incredibly friendly, professional, and easy to talk to. He took the time to answer every question I had and explained things in a way that other agents and companies never have. He truly knows his stuff and made the entire process stress-free. It honestly felt like I was talking to a good friend who genuinely wanted to help, not just sell me a policy. Not only did Ben help me save money, but he also made sure I ended up with better coverage for both my home and auto, which I really appreciated. I’m extremely thankful for all of his help and guidance. If you’re looking for great insurance and a great agent look no further. Highly, highly recommend!"

"Easiest auto insurance experience EVER!! Ben is amazing and it took only minutes to get my new policy started!! State Farm you're a life saver 😁🛟"

"The Dean Bowen State Farm office helped me save $130 dollars a month Favela personally helped me out over the phone and I just had to come in to pick up documents super easy and stress free, this is the best office in town 😊"

"Great experience getting insurance for my new car. It was seamless, fast and easy!"

"I went into this blindly & my agent Ben was nothing short of professional, helpful and had a very cheerful demeanor. He was able to answer all the questions I had and let me know of all the benefits of going with State Farm. Highly recommend!"